Shipping

Shipping Policy

Use this guide from RYZE to review processing, delivery, and tracking. This page applies specifically to ryzegrove.shop.

How RYZE handles delivery area
Customers using ryzegrove.shop can rely on the following RYZE guidance about delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free.

Our approach at RYZE to returns after delivery
Customers using ryzegrove.shop can rely on the following RYZE guidance about returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, RYZE also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Our approach at RYZE to tracking and addresses
Customers using ryzegrove.shop can rely on the following RYZE guidance about tracking and addresses. As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

RYZE: delivery issues
Customers using ryzegrove.shop can rely on the following RYZE guidance about delivery issues. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact support@ryzegrove.shop or 512-771-8679. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

How RYZE handles processing and transit
The following processing and transit guidance applies to the RYZE storefront at ryzegrove.shop. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Merchant Information
Business name: RYZE
Brand name: RYZE
Email: support@ryzegrove.shop
Phone: 512-771-8679
Physical address: 95 N 10th St, Phoenix, Arizona, 85034, United States